General Privacy Policy for MAR GROUP's Hospitality Website

Effective Date | January 2025

Introduction
This Privacy Policy outlines how MAR GROUP ("we," "our," or "us") collects, uses, discloses, and protects your personal information when you visit or interact with our hospitality website (the "Service"). By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal data from you:

  • Personal Information: Name, email address, phone number, physical address, date of birth, and payment details.

  • Account Information: Username, password, and other credentials if you create an account on our website.

  • Technical Data: IP address, browser type, operating system, geolocation data, and browsing behavior.

  • Cookies and Tracking Data: Information collected through cookies or similar tracking technologies.

2. How We Collect Your Data

We collect data through the following methods:

  • Direct Input: When you fill out forms (e.g., booking forms), subscribe to newsletters, or contact us.

  • Automated Technologies: Cookies and analytics tools track user behavior on our website.

  • Third Parties: Information provided by partners or affiliates.

3. Purpose of Data Collection

The data we collect is used for:

  • Processing reservations and payments.

  • Enhancing user experience and providing personalized services.

  • Communicating promotional offers and updates (with your consent).

  • Ensuring compliance with legal obligations.

4. Sharing Your Information

We may share your personal information with:

  • Third-party service providers (e.g., payment processors or marketing platforms).

  • Affiliates within the MAR GROUP organization.

  • Legal authorities when required by law.

We do not sell your personal data to third parties.

5. Cookies and Tracking Technologies

Our website uses cookies to improve functionality and user experience. You can manage cookie preferences through your browser settings. For more details, refer to ourCookie Policy.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

7. Security Measures

We implement technical and organizational measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access and review the personal data we hold about you.

  • Request correction or deletion of your data.

  • Opt-out of marketing communications.

  • Withdraw consent for data processing where applicable.

To exercise these rights, contact us at [Insert Contact Email].

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Effective Date."

11. Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact: MAR GROUP sam@themar.group